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    Useful Information

     

     

    Everything You Need to Know

     

    Emergency Contact

    In the rare instance that you need to contact us about an emergency,
    please call (+30) 694 9915827. This number operates 24/7.

    Non-Emergency Contact

    If you have a general inquiry, need advice, or wish to report a minor repair or damage,
    you can contact us through any of the following channels:

    Smart TV

    Your villa is equipped with a Smart TV for your entertainment.

    • You can browse the internet and watch online videos directly through the TV.
    • You may also connect your own electronic device (such as a tablet or smartphone).
    • This allows you to play your personal content, including music, videos, or other media stored on your device.

    Safety Deposit Box

    For security reasons, the manager will inform you of the location of your safety deposit box.
    We strongly recommend using this free facility to store holiday money, passports,
    and travel documents securely.

    Setting the User Code:

    • The new code must contain 4 digits.
    • After entering your chosen code, press "Lock" while holding the door closed.
    • To open the safe again, simply enter your personal code.

    Please do not write your code down for security reasons. Choose a memorable combination instead.
    Before departure, kindly leave the safe door open.

    Damages

    We understand that accidents can happen, however we kindly ask guests to treat the property with care, just as they would their own home.

    • If any damage occurs, please report it immediately to the property manager or via email.
    • Damage to the property or its contents may be chargeable, depending on the circumstances.
    • The property is fully inspected and inventoried after each stay. Any missing items or damages may be charged to your credit card.

    If you notice any damage upon arrival, please inform us immediately.

    Lost Key Policy:
    A standard charge of €20 applies for a lost key.
    (This charge will also apply if the key cannot be located after your departure.)